Overview
Thank you for choosing farhanterubos.com. Our premium membership grants you immediate digital access to exclusive content upon purchase. Because our services are delivered online, traditional return processes do not apply. Once you have accessed the content, the sale is considered final. However, if you experience significant technical issues or continued access problems resulting from errors on our part, you may request a refund within 14 days of purchase. Refunds will be evaluated on a case-by-case basis.
Eligibility For Refunds
- Access Issues: If you encounter significant technical difficulties or sustained issues that prevent you from accessing our premium content, you may be eligible for a refund if these issues are reported within 14 days of your purchase.
- Usage Considerations: Given that membership services are digital, extensive use of the content may limit refund eligibility. Each refund request is individually reviewed based on the nature and extent of the usage along with the issue experienced.
- Exceptional Circumstances: Refunds are considered only for circumstances where technical failures or other confirmed errors on our end have directly impacted your ability to benefit from your membership.
Refund Process
- Submit Request: Contact our support team at [email protected] with a detailed description of the problem and any supporting information.
- Review: We will assess your situation individually.
- Processing: If your refund request is approved, a credit will be issued to your original method of payment within 7–10 business days.
- Notification: You will receive an email confirming the refund or explaining if the request cannot be accommodated.
Cancellation
- Future Charges: You may cancel your membership at any time through your account settings. This cancellation will stop any future billing.
- No Retroactive Refunds: Cancelling your membership does not apply retroactively to current or past billing periods unless a verified technical issue impacts your ability to use our services.
Contact Us
For any questions or concerns regarding refunds or cancellations, please reach out to our support team at [email protected].